Talk to us first
Most problems are solved fastest directly. Contact our customer service:
| Phone | +374 98 22 72 04 |
|---|---|
| [email protected] | |
| Sales enquiries | [email protected] |
| Postal address | M M Holding LLC, 19st, Office 3, Jrvezh 2227, Kotayk, Armenia |
Please give your order number and describe what went wrong. We acknowledge complaints within 2 working days and aim to resolve them within 15 working days. If we need longer we tell you why and when to expect an answer.
If you are not satisfied
If our answer does not resolve the matter, you can take it further at no cost to us being involved:
- Consumer protection. The body responsible for consumer rights supervision in the Republic of Armenia — the Market Surveillance Inspection Body and the Ministry of Economy — accepts consumer complaints against traders.
- Personal data. Complaints about how we handle your personal data go to the Personal Data Protection Agency of the Ministry of Justice of the Republic of Armenia. See our Privacy policy.
- Card payments. If your complaint is about a card transaction you may also contact the bank that issued your card, which can raise a dispute through the card scheme. Our acquiring bank is Ameriabank CJSC.
- The courts. You may bring a claim before the courts of the Republic of Armenia. RA law governs the contract.
Where our obligations come from
Your rights come from the RA Law on Protection of Consumer Rights and the RA Law on Trade and Services. Nothing on this website limits them.